In-Store Return Policy
Items purchased in store may be returned for store credit only within 14 days of purchase date. Items must be accompanied by original receipt, and be in unopened, new and unused condition.
Online Store Return Policy
Please contact dana@thecrushedolive.com to request a return PRIOR to mailing any items back. Items must be unopened, and in new and unused condition or they will NOT be accepted. Returned items must be mailed by an insured and traceable shipping method. Items must be securely packaged in the same way they were received to prevent damage.
Gift box orders are final sale.
Items must be returned to the following address:
The Crushed Olive
Attention: Returns
58 Jericho Turnpike
Commack, NY 11725
Returns will be processed within 5-10 business days during non-holiday periods. You will be refunded the original amount of the item minus any shipping fees.
Damaged Items
We package items in the most safe and secure way to prevent damage during shipping. In the unlikely event that your item has damage when you first receive it, you must contact us immediately. All damaged items not claimed within five business days will not be exchanged or replaced. You must save all packing materials and email a picture of the damaged items upon receipt to dana@thecrushedolive.com in order to be considered for an exchange.